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27/01/2012 Important Notice from the data providers to consumers of the Engine, Home, Tab and Bookie versions of the APN services re prices for Black Caviar at Mooney Valley Tonight:
MEMO: TO ALL COMMERCIAL BETTORDATA USERS OF APN FIXED ODDS:As you are no doubt aware all official price systems had issues with the prices offered about Black Caviar at last start.
This issue stems from Australian Rules of Racing and mandatory bookmaker system requirements promulgated by state racing authorities (government and PRA) with the introduction of decimal odds which stipulated the set (decimal) prices which bookmakers could offer, this list started at $1.05 (that is did not authorise prices $1.03 or $1.04 as quoted on Black Caviar last start).
There is nothing that the APN and/or BettorData can do in this issue in the short term as this set of approved odds is hard coded into our systems. The problem is further complicated by business rules that require a price be set for ALL runners so the only option (if a runner in a field is shorter than $1.05) is to send $1.05 for that runner with the correct price for all others.
We are currently discussing protocols with the racing authorities in the event that Black Caviar is assessed at prices of $1.05 and below at the Flemington meeting on Saturday.
We are of the view that a price of $1.05 itself cannot be relied on as official as it could be entered either as a valid price or representative of a price shorter than $1.05 therefore we expect to have to advise by other means the correct price if a $1.05 is transmitted/received through the BettorData feed.
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Data Engine Problems 1-1-2011
A new version of the data engine is now available to correct the error which began on 1-1-2011.- If your racing software IS running.
If you have started your racing software exit out of it by clicking on its X in the top righthand corner of its window.
Find the icon for your current running data engine in the system tray (little icons in the bottom righthand corner of your screen) and click on it to display the data engine.
TIP: The engine icon will display "Subscription Data's Bettordata Engine" when you put your mouse pointer on it.
Click on the Exit button to close the engine (or click on its X in the top righthand corner of its window).
- Click here to download the application and save it to your desktop.
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After the program has downloaded just double click on it to run it.
- The application will search your computer for your current engine, wait until the status line below the white message window says "Scan Complete - Select what you wish to update and then press Next"
- Click on the Next button in the bottom righthand corner of the window to update your engine.
