02-11-2015: IMPORTANT NOTICE TO ALL CUSTOMERS - CESSATION OF SUBSCRIPTION DATA SERVICES
Subscription Data to withdraw products from sale on 1st December 2015
Further to our notice on 30th September 2015 that changes in the license chain are forcing the cessation of our data feed services, we can now confirm that we (Subscription Data Pty Ltd) are indeed withdrawing our products from sale or renewal effective from 1st December 2015.
Tabcorp has withdrawn wholesale access to their data and regardless of our efforts, Subscription Data has not been able to secure continued supply. As every product we offered comprised Tabcorp data in some way, every product we have has been impacted.
BettorData to offer ongoing services
As an act of good will, BettorData has offered to service any subscriptions expiring after 31st December 2015, however these subscriptions will not include Tabcorp data. They will however be adding APN bookies data to those subscriptions without charge for the term of the current Subscription Data subscription. Note that this is raw data access, not the visual APN products often used by on-course bookmakers through the Flexicast Channel Manager software.
At this stage BettorData have indicated that they intend to continue this supply with a combined Ubet and APN data offering going forward, and we have agreed to provide use of our technologies to them to prevent users having to change their software.
If you have a subscription with us that expires after end 2015 the engine should remain functional via the BettorData service without you needing to make changes, albeit without Tabcorp data from 1st January 2016 on.
BettorData are in the process of preparing a website for their new services, as soon as that is launched we will update this notice with a URL so check back here again soon.
Optional pro-rata refunds for subscriptions ending after 31st December 2015
If you do not want your subscription to automatically transfer to BettorData to complete your subscription from December 1st onwards you should contact us as soon as possible (9am-5pm Weekdays) to arrange a pro-rata refund for the period from 1st Jan onwards before we cease trading at the end of November.
Maintenance of our extensive data archives will also be impacted as we will no longer have permission to archive Tabcorp data after Dec 31st 2015. Our archives cover every price change, result, scratching etc for all 3 TABs since August 2002, and APN since 2007. Archives are available in text format and also BettorData binary format. If you will need data to verify your punting strategies it is highly recommended that you act sooner rather than later to ensure supply. Data is available from $120/year for text format BettorData and $200/year for text format combined BettorData and APN. BettorData binary file pricing is by negotiation.
Hotpicks and APN Visual presentation products (produced by Flexicast and resold by Subscription Data Pty Ltd)
APN Bookies prices and Hotpicks visual products which show virtual TAB screens via the Windows based software known as the “Flexicast Channel Manager” are also being withdrawn from sale through Subscription Data. Whether these channels will be offered directly from Flexicast (who produces them) or not going forward is yet to be decided.
If you are a current subscriber to these products and/or would like to access them in the future it is imperative to contact Flexicast and express interest in the service prior to their decision which is due on the 16th November 2015. To contact Flexicast about APN or Hotpicks products please call 07 55633599 and ask to speak to Clive (9am-5pm Weekdays).
Thanks for your business
We would like to take this opportunity to give thanks for your custom over the past 15 years. It has been greatly appreciated. We regret not being able to service you further but in effect we are now a business without a product.
We wish you all the best with your punting in the future.
- The Subscription Data Team.
30-09-2015: IMPORTANT NOTICE TO ALL CUSTOMERS
Dear Subscription Data Customer,
As Managing Director of Subscription Data I would like to personally thank you, our customers and developers for your much appreciated custom, support and in many cases friendship over the last 15 years of operation of this business.
I would hope that by this stage in our relationship you will understand that we have been an ardent supporter of the protection of the intellectual property of the sources we carry, and that at the core we are straight-shooters and try to be as fair as possible in our dealings with all. It is in this vein that we are issuing some early warning to you in recognition of the appreciation we have for the business you have granted us over the years.
It has now become apparent, despite no wrong doing on our part, that changes to the data licensing chain that we rely on are occurring. These changes are set to preclude Subscription Data continuing to provide subscription access to key parts of the feeds we currently provide, after the 31st Dec 2015. We have been and will continue to lobby to re-establish access to the data sources we carry, however it would be disingenuous of us to represent the likelihood of this to be good.
We are taking this opportunity to give you as much notice as possible, in the hope that those of you who have developed for our feeds have an opportunity to seek alternative supply. While we would like to have given more notice, this has not been possible due to the amount of notice given to us.
The impact of this change involves all of our product lines including live tote prices, Australian Prices Network (APN) coverage as well as Hotpicks ratings, all of which will cease to be available via Subscription Data feeds after the 31st Dec this year.
Effective immediately, and unless alternative access can be arranged, new customer sign-ups will no longer be available. Existing subscriptions up until 31st of December will be honoured and will work as usual. Renewals that occur between now and 30th Nov 2015 will be on a month-by-month basis only and no products will be renewed that extend past the 31st Dec.
I can assure you that the business is not in any financial stress. If you have a current subscription that extends past 31st Dec 2015, please be assured that you will receive a full refund for the unused portion of your subscription past 31st Dec. This will occur during early December so that you have the remaining portion refunded before services cease. If you find alternative supply and wish to cancel prior to the end of services, any unused portions will be refunded after cancellation.
On behalf of myself, my staff, and my businesses partners, I apologise for any inconvenience that this transition causes. Unfortunately to prevent this occurring has been outside of our control, and we were not privy to, nor involved in, the decision process, nor the determination of the length of notice available.
Thank you again for your custom and support and best wishes for your future.
Available Subscription Products